Cancellation policy - You will have 24 hours to cancel your order. PLEASE ORDER CAREFULLY.
Payments - Credit cards and debit cards accepted. This is a secure web site with secure payment options.
Deliver or Pick Up- If you are local (Cupertino, Ca) you can arrange to have your order delivered or picked up. Please e-mail customer service for local delivery and pickup information.
Privacy Policy & Security- We will not share your name or any of your information with any other company or person. . We will not use your personal information for any other purpose than to process your order. We have secure payment options to protect your privacy.
Customer Service:
E-Mail cupertinosoap@sbcglobal.net
Cupertino, Ca. 95014
Please e-mail us for customer service.
If you have questions regarding your order our phone number appears on our invoice.
E-Mail cupertinosoap@sbcglobal.net
Cupertino, Ca. 95014
Please e-mail us for customer service.
If you have questions regarding your order our phone number appears on our invoice.
Please be aware that we will not be held responsible if you encounter an allergic reaction to any of the herbs we use in our products. If you are allergic to certain herbs or botanicals read the ingredients of each product. It is your responsibility. Use at your own risk. Some essential oils may be slightly irritating to the skin if you have sensitive skin use with caution. If you have a reaction (slight skin irritation) discontinue use and contact customer service.
Shipping Information: Most of our products are shipped through the U.S. Postal Service. They are the least expensive and the safest way to ship our products. Yes it may take awhile, but in our experience with the big shipping companies, our products have arrived very badly damaged. We want you to receive your order in good condition. So be patient it is worth the wait. Sometimes we may use a commercial company depending on the item being shipped. We ship within 24 - 48 hours of receiving your order. If a product is out of stock we will e-mail you and adjust your bill.
Local Delivery and Pick up available - Cupertino, Ca. 95014
Return Policy - We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order we will give you a full refund.
Our hours of operation are: Mon.- Fri. 9:00 a.m. to 5:00 p.m. Pacific Standard time. If you place an order Friday afternoon your order will not be shipped until Monday.
